• How do I use Arctic Whitening Teeth Whitening System (Wired or Wireless)?
  • Does Arctic Whitening really work?
  • Does Arctic Whitening cause sensitivity?
  • What makes Arctic Whitening different?
  • Is teeth whitening safe?
  • When should I brush my teeth?
  • When can I eat or drink after whitening?
  • How do I clean the mouthpiece?
  • How do I apply the teeth whitening gel?
  • How much gel should I use each session?
  • How do I charge my handheld wireless device?
  • Can I whiten my teeth even though I have had dental work done?
  • How often should I whiten my teeth?
  • How should I store my whitening pens?
  • Can I use while pregnant or breastfeeding?
  • Is the product safe for enamel?
  • Can children use Arctic Whitening?
  • How do I return my product?
  • How long do I have to wait before eating or drinking after whitening?
  • Will this work on veneers?
  • How soon will I receive my refund?
  • I couldn’t find the answer to my question, what should I do now?

GENERAL FAQs

How do I use Arctic Whitening Teeth Whitening System (Wired or Wireless)?

The LED light can attach to a variety of power sources, find the correct attachment and plug in your LED light to the power source. Use the gel pen to apply an even coat of whitening gel to the surface of your teeth, try to avoid clumps.  Place the LED light in your mouth and turn the LED light on.  Once the light turns off your whitening is complete.  Rinse your mouth and the LED mouthpiece.  Store your LED light in a dry place.

The wireless system has two ports on the handheld device.  The LED mouthpiece goes into the top port with the logo in the upright position.  Be sure to charge your the handheld device (takes approximately 1.5 hours for a full charge).  To use the system use the gel pen provided.  Twist at the bottom and gel will come out onto the bristles.  Apply a thin layer to the front surface of your teeth that you want whitened.  Place the cap on the gel pen.  Attach your LED mouthpiece to the handheld device.  Hold just above the logo to turn the device on.  Once the LED is on place the mouthpiece into your mouth.  When the 16 minutes is complete, your LED will beep and will automatically shut off.  Rinse your mouth and the LED mouthpiece.  Store your LED and gel pens in a cool dry place. 

Does Arctic Whitening really work?

YES! Our whitening system was designed by medical and dental professionals, in addition to years of research, to develop a formula that whitens and does not cause sensitivity.  We believe in our product so strongly that we offer a 30 day money-back guarantee!

Does Arctic Whitening cause sensitivity?

Our whitening gel was designed specifically to whiten a smile without causing teeth sensitivity. Every smile is different, if you notice any teeth sensitivity while whitening, be sure to decrease the amount of frequency and length of the whitening process.

What makes Arctic Whitening different?

We developed our whitening system to adhere to the American Dental Associations' guidelines for at-home teeth whitening products. We never use harmful chemicals or ever test our products on animals.  Our system delivers powerful whitening results without the inflated price tag in comparison to our competitors.  We believe that quality dental care is paramount to overall health so we donate a portion of profits to serve impoverished communities through a variety of dental organizations annually.

Is teeth whitening safe?

Our product is safe if it is used as directed and for its sole intended purpose, to whiten your teeth.  Do not brush your teeth with the whitening gel, nor swallow the whitening gel.  Do not apply to any other areas other than your teeth.  

When should I brush my teeth?

You should brush your teeth right before you whiten your smile.

When can I eat or drink after whitening?

We recommend you not eat or drink anything for at least 30 minutes after your whitening session. Water is an exception; you can drink this any time after your whitening session.

How do I clean the mouthpiece?

Run the mouthpiece under water and apply a small amount of dish soap, rub gently around and rinse thoroughly. Pat the mouthpiece dry and store.

How do I apply the teeth whitening gel?

Remove the top from the gel pen and twist the bottom until a bead of whitening gel is at the tip of the bristles. Apply an even layer to the surface of your teeth that you want to whiten, avoiding clumps or dripping. This is typically a thin layer that should be applied.

How much gel should I use each session?

Apply enough to coat your teeth in an even layer, avoiding clumps or dripping of the whitening gel.

How do I charge my handheld wireless device?

With the handheld device upright (with the logo facing up and reads from left to right) attach the provided USB-C charging cable to the bottom port.  Plug your USB port into a battery source such as a computer or USB outlet and let charge for 1-2 hours for a complete charge.  When charging there will be a red light that illuminates on the hand held device.  When the handheld device is completely charged the red light will turn green.  You can now unplug your device from the battery source and use this as a wireless device with your LED mouthpiece. 

Can I whiten my teeth even though I have had dental work done?

Yes, you can. Our whitening gel will work to whiten your teeth; however, it will not work on veneers.

How often should I whiten my teeth?

You should whiten your smile once daily for 14-21 days, or until you reach your desired brightness. Then 2-3 times per week to maintain your shade. 

How should I store my whitening pens?

Store them in a cool dry place

Can I use while pregnant or breastfeeding?

We recommend holding off on whitening your teeth until you are no longer pregnant or breast feeding. 

Is the product safe for enamel?

Our whitening gel is safe for enamel and contains 35% carbamide peroxide as a whitening agent.

Can children use Arctic Whitening?

Once a child has all their adult teeth, as determined by a dentist, then they are able to use our product.

How do I return my product?

RETURN OR EXCHANGE VIA MAIL: 

START BY VISITING OUR RETURN CENTER AT HTTPS://GOARCTICWHITE.COM/A/RETURNS 

YOU WILL RECEIVE STEP-BY-STEP INSTRUCTIONS. 

WE WILL SEND AN EMAIL WHEN YOUR RETURN IS RECEIVED AND YOUR REFUND HAS BEEN PROCESSED.

How long do I have to wait before eating or drinking after whitening?

You should wait 30 minutes minimum before eating or drinking anything, with the exception of water.

Will this work on veneers?

No, the whitening system will not whiten veneers.

How soon will I receive my refund?

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.

IF APPROVED YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO THE ORIGINAL METHOD OF PAYMENT.  USUALLY WITHIN 10 WORKING DAYS FROM RETURN APPROVAL.

I couldn’t find the answer to my question, what should I do now?

Please reach out to us by email at info@goarcticwhite.com with any questions you may have. We have a team that is eager to answer all questions you may have regarding our whitening system.