Shipping policy
Shipping and Delivery
At Arctic Whitening, we strive to provide our customers with the best service possible. Please take a moment to review our shipping policy.
Processing Time
Orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Times
We offer the following shipping method:
Standard USPS Shipping (5-7 business days depending on location)
Shipping times may vary based on your location.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
Shipping Addresses
Please ensure that your shipping address is correct and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
We are not responsible for lost or damaged packages after they have been scanned as delivered by USPS or UPS. If your package shows as delivered but you have not received it, you will need to file a domestic claim with the carrier:
- USPS Domestic Claim
- For UPS claims, please visit the UPS website.
International Shipping
Currently, we only ship within the United States. We plan to offer international shipping in the future.
Returns and Exchanges
For information on returns and exchanges, please refer to our [Return Policy].
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at info@goarcticwhite.com
Thank you for shopping with Arctic Whitening!